Shipping Policy

At Zarnesh Online General Store, we’re committed to delivering your orders quickly, safely, and reliably. Please review our shipping policy below for all the details you need before placing an order.

1. Order Processing

  • Orders are processed within 1–2 business days (Monday to Friday), excluding weekends and public holidays.

  • Once your order is processed, you will receive a confirmation email with the shipping details.

2. Shipping Rates

  • Shipping costs are calculated based on the weight, size, and destination of your order.

  • The exact shipping fee will be displayed at checkout before you complete your purchase.

3. Shipping Methods

We offer multiple shipping options to suit your needs:

  • Standard Shipping

  • Express Shipping

You can choose your preferred method at checkout.

4. Estimated Delivery Time

  • Delivery times vary depending on your location and the selected shipping method.

  • We do our best to deliver on time, but delays due to weather, customs, or carrier issues may occasionally occur.q

5. Order Tracking

  • As soon as your order ships, you’ll receive a tracking number by email.

  • Use this number to track your shipment in real-time.

6. International Shipping

  • Please note: We currently ship only within the United States.

7. Undeliverable or Returned Packages

If your order is returned due to:

  • Incorrect shipping address

  • Failed delivery attempts

  • Refusal to accept the package

We’ll contact you to arrange reshipping (additional charges may apply) or issue a refund minus original shipping costs.

8. Shipping Holidays

Shipping may be delayed during national or international holidays. Please plan your orders accordingly and reach out to us for updates during peak periods.

9. Damaged or Lost Shipments

If your order:

  • Arrives damaged, or

  • Does not arrive within the expected time frame

Contact us at Contactus@zarnesh.com right away. We’ll work with the shipping carrier to resolve the issue and provide a replacement or refund where applicable.

10. Need Help?

We’re here to assist with any shipping-related questions or concerns.
📧 Email: Contactus@zarnesh.com
🌐 Website: www.zarnesh.com

Thank you for shopping with Zarnesh Online Store.
We appreciate your trust and are dedicated to getting your order to you with care and efficiency.